I'm going to start with a disclosure: I built an AI sales training platform for dealerships.
That means you should read this guide with appropriate skepticism. I have a stake in you believing AI training works. I've tried to write this honestly anyway — because the dealers I respect most can tell the difference between a vendor who's trying to sell them something and someone who actually understands their operation.
This guide is written for GMs and dealer principals who are hearing a lot about AI sales training right now and want a practical framework for evaluating it — including what it can realistically do, what it can't, and what to ask before you spend any money.
The conversation about AI in dealership training has accelerated for two reasons that are actually worth paying attention to.
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